Reference

How 999bets Handles Your Personal Information

Your privacy is a real commitment here, not a checkbox. When you open an account and use bKash, Nagad, or Rocket to fund your wallet, we collect only what we need to run your account securely and process your transactions.

Account data protectedLocal payment privacyYour rights, clearly statedBangladesh-focused policy

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DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Encryption on Every Transaction

SSL encryption covers your login session, wallet deposits via bKash, Nagad, or Rocket, and all stored account records. Your payment details are never held in plain text.

Retention and Deletion

We keep your data only as long as your account is active or as required by applicable rules. You can request deletion of your account data by contacting support directly.

Cookie Control

Our site uses session and preference cookies. You can review and adjust these through your browser settings at any time — disabling them may affect how the lobby loads on your device.

Your Access Rights

You have the right to request a copy of the personal data we hold on you. Submit your request via live chat or email and we will verify your identity before releasing any records.

What This Privacy Policy Covers

999bets Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register and verify your account, we collect your name, contact details, and the payment method you choose — bKash, Nagad, or Rocket. That data is used to process deposits, confirm withdrawals, and keep your account secure. We do not sell your personal information to

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third parties. Transaction records tied to your mobile wallet are retained for the period required by applicable financial and operational rules. If you use our live chat or email support, those conversations are stored to help resolve follow-up queries. Cookies on our site track session activity
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and browsing preferences so the lobby loads correctly on your device — you can adjust cookie settings in your browser at any time. We apply encryption across account login, wallet transactions, and stored personal records. Your data is processed in accordance with the laws of the
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jurisdictions where we operate, and your access to this platform depends on your local law and eligible regions. Any third-party payment processors handling your bKash, Nagad, or Rocket transactions are bound by their own data protection obligations and ours.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Privacy

Team online

Email Support

Send your data access or deletion request to our support email. We aim to respond within a reasonable timeframe and will confirm receipt of your request.

Live Chat

Open the live chat window from any page on 999bets. Our team can direct your privacy query to the right person and log it for follow-up.

Account Settings

Some data preferences — like communication opt-outs and cookie choices — can be managed directly from your account settings page without contacting support.

Common Questions About Your Privacy

We collect your name, contact details, and the payment method you use — bKash, Nagad, or Rocket. We also log device and session data to keep your account secure.

Your payment data is shared only with the payment processor handling your transaction. We do not sell or pass your financial details to unrelated third parties.

We retain your data while your account is active and for the period required by applicable financial rules after closure. You can request deletion once your account is closed.

Yes. Contact us via live chat or email with your account details. We will verify your identity first, then provide a summary of the personal data we hold on your account.

Go to your account settings page and update your communication preferences there. You can also ask our live chat team to remove you from marketing messages directly.

We use session and preference cookies to keep the lobby running correctly on your device. You can disable them in your browser settings, though some features may not load as expected.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Info999Bets Glossary InfoAbout Us

How 999bets Handles Your Personal Information

How We Protect and Manage Your Data

Encryption on Every Transaction

Retention and Deletion

Cookie Control

Your Access Rights

Reach Us About Your Privacy

Email Support

Live Chat

Account Settings

Common Questions About Your Privacy

01 What personal data does 999bets collect when I register?

02 Is my bKash or Nagad transaction data shared with anyone?

03 How long does 999bets keep my account data?

04 Can I request a copy of the data 999bets holds on me?

05 How do I opt out of marketing communications?

06 Does 999bets use cookies, and can I turn them off?

Privacy Policy

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