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Read These Terms Before You Start

These terms set out what you agree to when you open an account at 999bets and use our lobby — including deposits via bKash, Nagad or Rocket, game access, and any account actions you take.

Applies to all account holdersCovers bKash, Nagad, Rocket depositsEligibility subject to local lawUpdated terms override previous versionsContact support for any queries
999bets Read These Terms Before You Start
HOW WE HANDLE ACCOUNTS

Account Security and Your Rights Under These Terms

These terms exist to keep your account and your wallet activity safe. We apply verification steps when withdrawals are requested — this protects your balance from unauthorised claims and keeps the process consistent for every account holder. Your data is handled in line with our privacy policy, which sits alongside these terms as a binding document. You can request a summary of your account activity or ask us to close your account at any time by contacting support.

Withdrawal Verification Before any withdrawal is processed, we verify that the destination wallet — bKash, Nagad or Rocket — matches the account name on file. This step cannot be skipped.
Account Data and Retention We retain transaction records and account activity logs as required by our operational obligations. You can request a copy of your data by contacting support with your account ID.
Login and Credential Security You are fully responsible for keeping your password and OTP codes private. Any activity logged under your credentials is treated as authorised unless you report otherwise immediately.
Terms Updates and Notification When we update these terms, the revised version is published here immediately. Continued use of your account after an update means you accept the new conditions as stated.
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account status, our support team can walk you through it. You can reach us via live chat directly from the lobby, by email for written records, or through our social channels. For wallet-related queries — such as a bKash deposit not reflecting or a Nagad withdrawal pending review — include your transaction reference so the team can check it faster.

Live Chat Open the chat widget from any lobby page. A support agent will respond to terms and account queries directly, no waiting for email threads.
Email Support Send your query with your account ID and the relevant transaction reference. Email is the right channel for formal terms disputes and written confirmation requests.
Social Channels Reach out via our official social pages for general questions about account rules. For account-specific issues, always use chat or email to keep your details secure.

Common Questions About These Terms

Here are the questions we hear most often about account rules, eligibility and what these terms mean for your day-to-day use of the lobby and your wallet.

Yes. Every account is subject to these terms from the moment it is opened. There are no exceptions for account type, deposit method or game preference.

Accounts opened in restricted regions may be suspended without notice. Eligibility is your responsibility to confirm under your local law before registering.

Deposits and withdrawals via bKash, Nagad or Rocket are paused while an account is under review. You will be notified by email or live chat when the review is resolved.

The current version is always the one published on this page. We recommend checking back after any lobby update or account-related notification you receive from us.

Yes. Contact support via live chat or email with your account ID. We will confirm the request and process it in line with our data retention obligations.

You are responsible for all activity under your login. If you suspect unauthorised access, report it to support immediately so we can secure your account and wallet.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.